Repairs and Voids Manager

You will be working closely with tenants and Red Kite senior managers to deliver ‘excellent’ cost-effective building maintenance and improvement services.

What we need you to do:

• Lead an operational technical team responsible for the delivery of multiple responsive repairs programmes and minor-scale construction-related projects which include empty homes refurbishment
• Manage relevant external contractors on a day-to-day basis
• Assist where necessary and implement projects in accordance with Red Kite’s Asset Management Strategy
• Manage projects to minimise exposure of both financial and health and safety-related risks.

What you will be responsible for:

• Providing leadership and support management to a team of nine Repairs Specialists with direct line management of two Building Surveyors and an Assistant Contracts Manager
• Providing technical advice, coaching and training staff to ensure desired competency and knowledge requirements are sustained
• Reporting on team performance on a regular basis to senior managers and other interested stakeholders
• Managing individual projects directly or via staff and contractors to an agreed project management methodology and report on progress as required
• Allocating work to team members via a workload management system to ensure the cost-effective and efficient use of resources.

As person, you will:

• Be skilled at building effective and productive working relationships with staff, managers, partners, tenants and leaseholders
• Be excellent at verbal and written communication
• Be a confident, independent problem solver and an effective decision maker
• Have a high degree of personal drive
• Be committed to the aims and ambitions of Red Kite Group and the broader issues of social housing
• Be able to translate ideas and examples of good practice into improved service delivery
• Be qualified to HNC and working towards a professional membership of CIOB, RICS; a formal project management qualification is an advantage
• Hold a full clean driving licence.

Please note: We occasionally close vacancies early in the event we receive a high number of applications, so we advise you to submit an application as early as possible.

Location: Hybrid working - two days per week in the office in High Wycombe.

How to apply

Have a read of the job description and if you’re excited about this opportunity take a look at our guidance notes and complete the application form and email it to Recruitment@redkitehousing.org.uk.

35-hour week pilot

Since June 2024 we have been piloting a change to our normal full-time, 37-hour 5-day week. Over 12 months we are trialling a shorter 35-hour week (for the same pay as before) where staff work a full day Monday to Thursday, and finish the working week at 1pm every Friday. It’s just a pilot at this stage while we evaluate its impact on our staff, our tenants, and the service we provide, but if successful we will consider a permanent move to this way of working in 2025.