Manage your home online
Access your tenancy details online, through our web service called ‘My home’. It's a secure, private online area where you can access personal information and services relating to your tenancy and home. You can use it any time, or anywhere that has access to the internet. Use it to:
• View your rent account and service charges
• Make payments
• Print statements
• Report anti-social behaviour
• Check your tenancy details
• View and create repair jobs
• Book home appointments
• ...and much more
How do I access ‘My home’?
You can access ‘My home’ from the ‘My home’ tab at the top of our website and through our mobile app, which is available on the App Store and Google Play. All you need is your tenancy reference number (which you can find on your latest statement or by calling us on 01494 476100) and a few minutes spare to login and see how it works. It’s easy!
Red Kite App
Do you have a smartphone? Why not try our app for quick and easy access to our services. Try our app simulator below to see what it's like and then download it from your phone's app store by clicking on the little link below.
Book a home appointment with our team online!
If you need help and support from our team of Experience Specialists, you can book an appointment online, choosing your own date and time for them to see you at home. No more picking up the phone to speak to us – in just two minutes, you can tell us what you need help with, choose a suitable date and time and put it straight into our calendars! Our Experience Team are geared up for almost anything, so you can use this service for things such as: anti-social behaviour, neighbourhood improvements, fly tipping, estate inspections, boundary disputes and financial advice. It’s as easy as 1,2,3...simply visit www.redkitehousing.org.uk/bookanappointment, or download our free app and get booking!
On Friday 4th December Lane End Parish Council will be holding a Christmas event at their village hall. Come along to see the lights get turned on, enjoy refreshments and other entertainment!
We use funding from our environmental improvement budget to enhance the lives of people in the local community. Our latest project was the improvement of the play area at Gayhurst Road.
Community Impact Week is all about highlighting the tremendous difference that housing associations make to neighbourhoods across the country.