Paying your rent

We want it to be as easy as possible for you to pay your rent and other charges, so we’ve got a variety of ways for you to pay.

To make a payment you’ll need your payment reference number. This is the 13-digit reference that you were given when you signed your tenancy agreement and can be found on the top right of most letters we send you.

Paying your rent online

Use the form below to pay your rent quickly and easily online.

Your Tenancy Reference number must be provided. Tenancy Reference number must be a maximum of 13 numeric characters.
Amount, £ must be filled in. Amount, £ must be between £1.00 and £100,000.00
Payment Reason must be filled in

Other ways to pay your rent

  • Direct debit is the easiest way to pay, on any day that suits you
  • You can pay by bank transfer - BACS, CHAPS or Faster Payment at your bank - or set up a standing order for regular payments
  • Pay by cash or card at a PayPoint.
  • Call 03300 416 497 with your allpay and debit or credit card at the ready. This is an automated service, but this is not a premium rate number, standard call rates apply.
  • Use our tenant portal (see below)
  • Pay by cash or card at your local post office.

Our details

  • Bank account name: Red Kite Community Housing Ltd
  • Bank account number: 16523059
  • Sort code: 60-11-01
  • Bank name: NatWest

Remember to quote your tenancy reference number otherwise your payment won't register. For more information on the different ways to pay your rent, head to What ways can I pay?

Your account

Log in to your Red Kite account to:

  • View your tenancy details
  • Amend your contact information
  • View your rent account statements
  • Raise and view repairs.