Administration fees explained
Sometimes we have to carry out additional work when a leaseholder has a particular need or request for information. To find out more about these charges and how we work them out, visit our administration fees page.
We arrange buildings insurance for all our leasehold properties.
Take a look at our leasehold frequently asked questions.
If you'd like to find out more information about your lease, the leasehold handbook is the most comprehensive resource for leasehold information.
Repairs to leasehold homes
As your landlord, we're responsible for certain repairs and maintenance whilst you're responsible for others - find out what repairs are your responsibility.
Selling your home
If you're thinking of selling your home, it's important that you know what that means for you as a leaseholder.
Service charges are the payments that you make towards our costs for providing and maintaining services for the block of flats where you live.
Statement of actual expenditure
Each year we send out service charge statements and balancing invoices to our leaseholders. These statements let our leaseholders know how much they need to pay for the services we have provided them – and can vary from leaseholder to leaseholder. We've put together a guide to these statements, in case you have any questions about them.
- Statement of actual expenditure for 2022/23 - FAQs
- Your annual statement explained - for leaseholders
Your rights and obligations
If you're one of our leaseholders, it's important you know both your own rights and obligations and ours as a landlord - check your rights and obligations.