Assistant Repairs and Voids Manager

Your main responsibility will be supporting the Repairs Manager in day-to-day contract management and administration of both responsive repair and empty homes service delivery. This include coordinating resources and assisting in case management and reporting of progress on areas such as legal disrepair, insurance works and damp mould and condensation as well as tracking complaints issued to the pod.

What we need you to do:

• Provide a proactive approach to contract management
• Assist the operational technical teams in the delivery of multiple planned and responsive repairs programs and minor scale construction related projects through effective contract management processes
• Work closely with contractors and suppliers to develop relationships plus develop and maintain a range of contract management processes particularly within an empty homes and responsive repairs setting
• Assist the Repairs Manager in producing monthly repair and empty homes cash flow forecasts and expenditure reports to ensure delivery against approved budgets.

What you will be responsible for:

• Leading on the day-to-day contract administration, internal resourcing arrangements and coordination of empty home delivery
• Reporting on performance across a range of works on a regular basis to senior managers and other interested stakeholders
• Proactively reporting on legal disrepair, insurance works and damp, mould, and condensation case progress
• Assisting in the day-to-day running of various contracts but with a keen focus on the repairs and empty homes contract and contractor management aspects.

Please note: We occasionally close vacancies early in the event we receive a high number of applications, so we advise you to submit an application as early as possible.

Location: Hybrid working - two days per week in the office in High Wycombe.

How to apply

Have a read of the job description and if you’re excited about this opportunity take a look at our guidance notes and complete the application form and email it to Recruitment@redkitehousing.org.uk.

35-hour week pilot

Since June 2024 we have been piloting a change to our normal full-time, 37-hour 5-day week. Over 12 months we are trialling a shorter 35-hour week (for the same pay as before) where staff work a full day Monday to Thursday, and finish the working week at 1pm every Friday. It’s just a pilot at this stage while we evaluate its impact on our staff, our tenants, and the service we provide, but if successful we will consider a permanent move to this way of working in 2025.