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Tenancy Sustainment and Welfare Specialist (6-month fixed term)

  • Job Reference: 911
  • Job Type: Contract
  • Salary: £36,209.59
  • Interview Date: TBC
  • Closing Date: Tuesday 24 November 2026

This role includes working with new and existing tenants to support them in sustaining their tenancies, looking out for any future issues, and organising the support they might need. To do this you will need to work closely with everyone who is involved with our business.

The right person will focus on coordinating the support for preparing action plans that allow the tenant to achieve tenancy goals; helping our tenants to improve their life chances through good information, training, coaching, and raising awareness via referrals, signposting and other initiatives.

Where you have come from:

  • A background in inclusion and wellbeing
  • Experience in social housing would be an advantage for the right candidate
  • A place where you have experience of working directly with the public as well as working as part of a team
  • A service delivery environment where you have promoted equality and diversity
  • An experience of promoting inclusion and wellbeing in the community.

What our teams will see in you:

  • Someone who prioritises and plans their time effectively to ensure they meet challenging objectives and successful outcomes
  • A flexible, supportive, confident, persuasive and dynamic communicator
  • A high degree of professionalism, with a willingness to develop a broad range of knowledge about social housing to support their own role and the work of the wider Relationships Pod
  • A person who identifies the help and support a tenant needs to sustain their tenancy
  • An individual who has a clear grasp of the constraints facing tenants in terms of inclusion and wellbeing.

Get in touch

Take a look at the job description and if you're interested in the role, please fill in and submit the application form below.

Please note: We occasionally close vacancies early in the event we receive a high number of applications, so we advise you to submit an application as early as possible.

Application Form

Form fields marked * are required.

Applicant details
e.g. Mr, Mrs, Miss, Ms, etc.
e.g. HP11
Role information
Declarations and eligibility
As far as you are aware, are you related to, or do you live with or have a relationship with any current Red Kite employee, tenant, leaseholder, or board member? *
Some of our roles require you to hold a full UK driving licence and have access to a vehicle, can you confirm that you have a driving licence and access to a vehicle? *
We may need to confirm your identity if this application continues, please indicate which of these documents you will be able to provide: *
Criminal convictions declaration
Do you have any unspent criminal convictions, cautions, reprimands, final warnings, or are you currently subject to any police investigations, pending prosecutions, or outstanding charges in the UK or overseas? *
You only need to declare spent convictions or cautions if you are applying for a post involving direct provision or management of services to our vulnerable clients. (If you wish, you can mark YES above and send the details in a Private & Confidential email direct to hr@redkitehousing.org.uk. If you do this, please indicate below that you have sent details direct to HR)
Equality and diversity

Red Kite Community Housing Limited wants to meet the aims and commitments set out in our Equality, diversity and inclusion policy. This includes not discriminating under the Equality Act 2010. Please complete this form to help us understand the diversity of our job applicants. Completing this form is voluntary. The information provided will be kept confidential and will be used to help us understand the diversity of our organisation.

Completing our Equality and Diversity Monitoring Form is optional. It will open in a new browser tab, and you can close the tab at any time to return to this form.
Application content
Please provide your personal statement as to why you are a suitable candidate for this role
Please upload your CV in .pdf file format
Final declaration

The details given on this application are true and accurate. I understand that my application may be rejected for withholding relevant details or giving false, misleading or inaccurate information. In addition, I may also be subject to disciplinary proceedings which could amount to my dismissal, and/or action being taken, against me in the civil and criminal courts for offences identified under the Fraud Act 2006. By signing and returning this application form, I consent to the employer using and keeping information about me provided by me or by third parties such as referees relating to my application or future employment. Such information includes details relating to my health and to any criminal record.

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