Please complete our Pet Permission Request Form to request permission to keep a pet in your home. (Tenants with a PASS tenancy do not need permission from us to keep a pet.)
After asking for and receiving permission, you may keep pets in your home, as long as they are not a nuisance to your neighbours or visitors and do not foul the pavement or communal areas. You are also responsible for making sure that if you have a dog, it is kept on a lead when not in your home. This includes pets that belong to visitors in your home. If they do cause a nuisance, we could ask you to re-house your pet.
You are not allowed to keep wild or farmyard animals such as goats, sheep, horses, ponies, pigs and cattle. There are some homes which are not suitable for some animals, e.g. dogs in flats with no access to a private garden.
You are responsible for making sure that your garden is secure and the fencing will stop your pet from escaping.
If you cannot take your pet with you on holiday, you must make arrangements for it to be properly looked after, for example, at kennels, a cattery, or by a responsible person in your own home.
We have the right to withdraw permission to keep a pet if you breach any of these conditions.
Cat/dog flaps
If you have a cat or dog, you may wish to install a flap on your door. However, it's important that you check with us first so we can establish if the installation would have any negative impacts, such as voiding the warranty of the door.
If you fit a cat/dog flap without our permission, we may ask that the door be repaired or replaced at your cost.