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Lettings Specialist (12-month fixed term maternity cover)

  • Job Reference: 908
  • Job Type: Contract
  • Salary: £34,800 per annum
  • Interview Date: w/c 16th November 2026
  • Closing Date: Monday 9 November 2026

Are you passionate about delivering exceptional customer service and creating positive experiences for people looking for a new home? We’re looking for a dedicated professional with experience in allocations, lettings, estate agency, or the wider property sector to join our team. In this role, you'll use your strong communication, negotiation, and problem‑solving skills to support customers, manage lettings efficiently, and help us maintain high standards across our homes. If you're organised, confident using IT systems, able to manage multiple priorities and hold a full driving licence with access to a car; this could be the perfect opportunity to take the next step in your career.

Key responsibilities

Owning and managing our lettings process from beginning to end, creating a seamless and smooth experience for customers and clients. Delivering the lettings service to a high standard by obtaining accurate property attributes and information for timely advertising, actioning shortlists, obtaining verifications, and completing pre‑tenancy assessments accordingly. Advise and support our customers in resolving their queries and issues, ensuring their expectations are managed and proactive resolutions are identified, taking into account any vulnerabilities and reasonable adjustments.

Our essentials 

Working in a customer‑service‑focused environment with responsibility for delivering results, achieving deadlines, and managing multiple work streams. You should have a background in allocations and lettings, estate agency, commercial or property sectors with knowledge of lettings negotiation, property management, and maintenance. Strong IT skills are required, along with the ability to implement policy and procedures, and excellent written and verbal communication skills, particularly in negotiation and problem resolution. Ideally, you will hold housing or property management experience or an equivalent qualification and you must have a full driving licence and access to a car.

Please note: We occasionally close vacancies early in the event we receive a high number of applications, so we advise you to submit an application as early as possible.

Apply for this role

Have look at the job description and if you're as excited about this fantastic opportunity as we are, please fill in our online application form and upload your CV. 

Hybrid working is expected with 2 to 3 days a week in our modern, bright and welcoming office with dedicated parking.

Application Form

Form fields marked * are required.

Applicant details
e.g. Mr, Mrs, Miss, Ms, etc.
e.g. HP11
Role information
Declarations and eligibility
As far as you are aware, are you related to, or do you live with or have a relationship with any current Red Kite employee, tenant, leaseholder, or board member? *
Some of our roles require you to hold a full UK driving licence and have access to a vehicle, can you confirm that you have a driving licence and access to a vehicle? *
We may need to confirm your identity if this application continues, please indicate which of these documents you will be able to provide: *
Criminal convictions declaration
Do you have any unspent criminal convictions, cautions, reprimands, final warnings, or are you currently subject to any police investigations, pending prosecutions, or outstanding charges in the UK or overseas? *
You only need to declare spent convictions or cautions if you are applying for a post involving direct provision or management of services to our vulnerable clients. (If you wish, you can mark YES above and send the details in a Private & Confidential email direct to hr@redkitehousing.org.uk. If you do this, please indicate below that you have sent details direct to HR)
Equality and diversity

Red Kite Community Housing Limited wants to meet the aims and commitments set out in our Equality, diversity and inclusion policy. This includes not discriminating under the Equality Act 2010. Please complete this form to help us understand the diversity of our job applicants. Completing this form is voluntary. The information provided will be kept confidential and will be used to help us understand the diversity of our organisation.

Completing our Equality and Diversity Monitoring Form is optional. It will open in a new browser tab, and you can close the tab at any time to return to this form.
Application content
Please provide your personal statement as to why you are a suitable candidate for this role
Please upload your CV in .pdf file format
Final declaration

The details given on this application are true and accurate. I understand that my application may be rejected for withholding relevant details or giving false, misleading or inaccurate information. In addition, I may also be subject to disciplinary proceedings which could amount to my dismissal, and/or action being taken, against me in the civil and criminal courts for offences identified under the Fraud Act 2006. By signing and returning this application form, I consent to the employer using and keeping information about me provided by me or by third parties such as referees relating to my application or future employment. Such information includes details relating to my health and to any criminal record.

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