2025
Agenda:
- Repairs and voids update
- Planned investment works
- Asset management strategy
- Development update
- Compliance update
Summary:
The meeting focused on repairs, investment, strategy, development, and compliance, with members welcoming all reports and noting no formal challenges.
Updates covered:
- Repairs and voids, including concerns about Gilmartins’ performance and tenant satisfaction, with a new performance report commissioned
- Planned investment works progressing across roofs, kitchens, bathrooms, windows and decarbonisation, despite weather, access, and data issues
- Ongoing alignment and revision of the Asset Management Strategy
- Comprehensive development updates across multiple social and affordable housing sites.
Compliance updates highlighted gas, electrical, fire, water, and asbestos safety actions, including overdue cases under active management.
The meeting also reinforced tenant involvement, inviting tenant members to consider chairing future meetings with support offered, and confirmed actions and next steps.
Agenda:
- Repairs and voids update
- Planned investment works
- Asset management strategy
- Development update
- Compliance update
Summary:
The meeting reviewed updates on repairs/voids, planned works, asset strategy, compliance (including damp, mould and condensation), and development:
- Repairs/voids improving; preparing for Awaab’s Law
- Planned investment programme largely on track (major components and energy-efficiency works)
- Asset management strategy being refined to maximise savings/reinvestment and align to corporate goals
- Compliance focus: clearing overdue checks, resolving access issues, and strengthening tenant engagement (including leaseholder communications).
- Damp, mould and condensation: faster responses and process improvements contractor/IT performance monitored.
- Development: schemes progressing; target of 500 homes by 2030.
Tenant feedback and complaints informed actions to improve communication, contractor performance, and the standard of void homes. Preparations for Awaab’s Law are underway, and the report was welcomed with no challenges raised.
Agenda:
- Repairs and voids update
- Planned investment works
- Asset management strategy
- Development update
- Compliance update
Summary
The meeting reviewed actions from the previous session and provided updates on repairs/voids, planned investment works, the asset management strategy, development, and compliance.
Compliance items (gas safety checks, stairlift inspections, and EICR reports) were being managed proactively through active monitoring, use of the compliance dashboard, and coordinated tenant/service-provider engagement to improve access and completion over the year.
Overall, the group reported no major concerns, highlighting a strong focus on tenant satisfaction, decarbonisation and investment delivery, strategy development using tenant input and better data integration, while noting some development delays and legal challenges.