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Work to your home

Work to your home

We pride ourselves in making sure your homes are of a high standard, which is why we've been working on our improvement programme for the last few years.

Back in April 2013 we published a five year improvement programme which included new kitchens, bathrooms and boilers, and where they would be fitted. Since then, we've delivered thousands of improvements to our homes.

Take a look at our full programme of improvements.

When we'll need to enter your home

At times, it's essential for our staff and our contractors to enter your home in order carry out inspections or to make repairs or improvements. We'll give you notice of this and try to call at a time that's convenient for you. The following are examples of when we may need to enter your home:

  • To repair a door entry phone
  • To investigate a water leak

In an emergency, for example a bad water leak, we may need to enter your home without giving you written notice. If this happens, we'll try to contact you first. In exceptional circumstances, if we're unable to contact you, we may need to break in, but if do, we'll make your home safe before we leave.

If you'd like to find out more about repairs, visit the repairs section of our website.

Partnership • Respect • Pride
Realising the potential in our communities


Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is the trading name of Red Kite Community Housing Limited, a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014, registered in England with the Financial Conduct Authority (registration number 31322R) and the Regulator of Social Housing (registration number 4682). VAT number 290 7410 06.