How we're doing with feedback
When it comes to the feedback we receive (positive or negative), we look at every single aspect of it, so that we can use it to better improve the services we provide to you, our customers.
Below we've put together some easy to understand infographics that outline all the different ways we're looking at the feedback we receive. Take a look, and see for yourself how we're performing.
Take a look at previous feedback from 2019.