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2024 08 28 Housing Ombudsman Determination
News
28 August 2024

Housing Ombudsman determination

Category: Governance

The Housing Ombudsman has responded positively to the changes we put in place following a maladministration finding.

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2024 07 04 Complaint Handling Code Annual Submissions Form Screenshot
News
4 July 2024

Red Kite shows full compliance with Housing Ombudsman's Complaint Handling Code

Category: Governance

We're pleased to say that we published our self-assessment ahead of the deadline, and that we showed full compliance with the code.

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2024 05 09 HO DR Principles
News
9 May 2024

Complaint handling good practice recognised by Housing Ombudsman

Category: Governance

We were pleased and proud to learn that the Housing Ombudsman is now using us as an example of good practice.

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2024 04 24 New Consumer Standards
News
24 April 2024

New Consumer Standards for social housing landlords come into effect

Four new Consumer Standards for social housing landlords in England came into effect at the beginning of April.

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Tenants holding letters spelling out the words Annual Report
News
14 September 2023

Successful Annual General Meeting held

On Wednesday 13th September we held our Annual General Meeting in our High Wycombe offices.

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2023-02-06 attendees at Fairhive Homes Away Day
News
6 February 2023

Red Kite volunteers attend Resident Forum Away Day

Category: Governance

We were invited to take part in Fairhive Homes' first Resident Forum Away Day.

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Housesoncoins
News
2 December 2022

Rents for 2023/24 to be capped at 7%

Category: Governance

The government has announced that social housing rents for 2023/24 will be capped at 7%.

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Regulator Of Social Housing Logo
News
28 July 2021

Positive rating from In-Depth Assessment

Category: Governance

We are delighted to announce that following the recent completion of the In-Depth Assessment that was carried out by The Regulator of Social Housing, we have been formally given our Regulatory Judgment and awarded a rating of G2 and V1 (compliant).

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Cyber Security
News
30 January 2020

Cyber fraud - your questions answered

Category: Governance

The news about our cyber-fraud has led to a number of questions, so we thought it would be helpful to share these FAQs with you.

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Computer Data Hacker
News
28 January 2020

We’ve been cyber-conned

Category: Governance

Cyber criminals were able to con us out of £932,000, despite our sophisticated system for preventing fraud. We want to share our experience to help others avoid it, writes our Board Chairman Mike Gahagan

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Trevor Morrow
Blogs
28 February 2018

The role of a modern innovative Housing Association

Category: Governance

Some would have us believe that it's all or nothing - either build only social housing, or sell out on your purpose. Some commentators unnecessarily argue this point from political or ideological perspectives, but this hinders the debate rather than moving it on. Ultimately, whatever your opinion, we are all talking about people, their needs and those of their family - not ideology.

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Mike Gahagan Charles Leigh Dugmore
News
13 September 2017

New Chairman and Vice Chairman

Category: Governance

An announcement about our new Chairman and Vice Chairman

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