News & Blogs
Housing Ombudsman determination
The Housing Ombudsman has responded positively to the changes we put in place following a maladministration finding.
Red Kite shows full compliance with Housing Ombudsman's Complaint Handling Code
We're pleased to say that we published our self-assessment ahead of the deadline, and that we showed full compliance with the code.
Complaint handling good practice recognised by Housing Ombudsman
We were pleased and proud to learn that the Housing Ombudsman is now using us as an example of good practice.
New Consumer Standards for social housing landlords come into effect
Four new Consumer Standards for social housing landlords in England came into effect at the beginning of April.
Successful Annual General Meeting held
On Wednesday 13th September we held our Annual General Meeting in our High Wycombe offices.
Red Kite volunteers attend Resident Forum Away Day
We were invited to take part in Fairhive Homes' first Resident Forum Away Day.
Rents for 2023/24 to be capped at 7%
The government has announced that social housing rents for 2023/24 will be capped at 7%.
Positive rating from In-Depth Assessment
We are delighted to announce that following the recent completion of the In-Depth Assessment that was carried out by The Regulator of Social Housing, we have been formally given our Regulatory Judgment and awarded a rating of G2 and V1 (compliant).
Cyber fraud - your questions answered
The news about our cyber-fraud has led to a number of questions, so we thought it would be helpful to share these FAQs with you.
We’ve been cyber-conned
Cyber criminals were able to con us out of £932,000, despite our sophisticated system for preventing fraud. We want to share our experience to help others avoid it, writes our Board Chairman Mike Gahagan
The role of a modern innovative Housing Association
Some would have us believe that it's all or nothing - either build only social housing, or sell out on your purpose. Some commentators unnecessarily argue this point from political or ideological perspectives, but this hinders the debate rather than moving it on. Ultimately, whatever your opinion, we are all talking about people, their needs and those of their family - not ideology.
New Chairman and Vice Chairman
An announcement about our new Chairman and Vice Chairman