My Account

Our partners

We work in partnership with other organisations to offer help and support to our tenants, build our communities, and improve our local environment; and with a number of different contractors to deliver our improvement and investment programmes, our repairs service, and other tenant and leaseholder services.

Our partner organisations

Our key partner organisations include:

Buckinghamshire Council

Buckinghamshire Council

We are participating in a series of Community Action Days, organised by Buckinghamshire Council and Thames Valley Police, which bring local partners together to tackle antisocial behaviour concerns and listen to residents.

Helping Hand

Helping Hand

We work with Buckinghamshire Council’s Helping Hand team, who can offer extra help to those on low incomes or are experiencing a financial emergency. They will prioritise urgent requests for household fuel and emergency food, and aim to respond within three working days.

Thames Valley Police

Thames Valley Police

Antisocial behaviour (ASB) is a serious issue that can have a very significant effect on many people's lives, and we take firm action to tackle it wherever possible. Where our tenants are engaged in serious ASB or criminal offences, we work in close partnership with Thames Valley Police to gather evidence and secure court orders and evictions where necessary.

Tpas

Tpas

We're pleased to say that we're members of Tpas, England's leading tenant engagement experts. Our tenant volunteers have worked alongside external consultants from Tpas to carry out scrutiny reviews of areas of our services, and both tenants and staff regularly attend Tpas events, including the Tpas National Tenant Conference. We recently hosted an event for other member organisations in Tpas' East region, including Central Bedfordshire Council, Fairhive, Soha, and Papworth Trust.

One Can Trust

One Can Trust

One Can Trust operates a foodbank based in High Wycombe, serving the town and the wider area of South Buckinghamshire. One Can Trust is a charity we are very proud to be able to partner with - we refer our tenants in need to them, support their work through our Springboard fund, we have a permanent collection point in our office where staff and visitors can donate items, and staff members often use their annual volunteer day to help One Can Trust.

Central Aid

Central Aid

We work with Central Aid, who can offer our tenants extra help when they first move in. This can include carpets, furniture and white goods. Where tenants move out and leave good condition white goods behind, we work with Central Aid who collect and redistribute these.

Wycombe Mind

Wycombe Mind

Wycombe Mind is key to providing help and support to tenants who experience mental health issues. We've funded Wycombe Mind’s Free Space project, which was developed to provide dedicated support to those affected by issues relating to hoarding. The project has helped to improve the mental health and wellbeing of tenants whose home environment was negatively affecting them. We initially supported this project through our Springboard fund and now use Wycombe Mind as a contractor for complex hoarding cases.

Chiltern Rangers

Chiltern Rangers

We partner with Chiltern Rangers to engage tenants in brightening up communal outdoor areas within some of the estates and sheltered schemes that we manage. Recent examples include work to transform Linchfield for the benefit of both people and wildlife, and the development of a community well-being garden at Baines House.

Our other partners include:

Partner Directory

Over the years our teams have made connections and discovered some great local organisations that can support tenants to reach their potential in all sorts of ways. Our staff all have access to a Partner Directory which lists these organisations, enabling them to connect tenants to many different sources of support.

Our contractors

This is a list of all the different contractors we work with, so that you know who to expect when we need to visit your home. If you notice anyone else using our logo, or saying that they work on our behalf, please let us know - they have not been given permission to use our branding.

If anyone asks for access to your home, you should always ask to see their ID to be sure that they are who they say they are. If you are unsure, please call us on 01494 476100 and we can confirm it for you. Please don't be worried about asking for ID - our contractors are all prepared for you to ask this question!

Repairs service

Our repairs service is currently being delivered by a number of contractors, including FSG and Gilmartins, as well as a number of other smaller organisations who will carry out some of our repair appointments. We'll always confirm which contractor will visit and work on your home before they arrive, so please ask to check their ID before letting them in.

Our partners include:

We also work with:

  • AD Construction Group (Architectural Decorators Ltd)
  • Allied
  • Ayling Fencing
  • Clive's Drives
  • M&J Group (Construction and Roofing)
  • MCP Property Services
  • Mulalley and Company Ltd
  • Sandy's Plumbing
  • SLN
  • TSG Building Services