Give us your feedback
Your feedback is what helps us to be the best housing association we can be.
Feedback can come in the form of a complaint, compliment or general comment – but whatever it is that you want to tell us, we're here to listen and do something about it. By giving us positive feedback, you let us know where we’re performing well and giving you a good service.
When you tell us about something that hasn’t gone well, or didn’t meet your expectations, we use that information to improve our services and do our best to make sure it doesn’t happen a second time.
Our feedback process
To find out more about our feedback process, check out our handy guide: Feedback leaflet. Alternatively, you can read our full feedback policy on our policies page.
If you've had a recent experience with us, great or otherwise, please let us know using the form below. Our form can hold up to 1,500 characters, but we want you to give as much detail as needed, so you can attach a document too. If you need to provide us with more information, of if you have a question, please email firstname.lastname@example.org.