All our policies are given final approval by the Board of Red Kite Community Housing.
- Adaptations policy
- Allocations policy
- Anti-fraud policy
- Antisocial behaviour policy
- Asbestos management policy
- CCTV (tenant use) policy
- CCTV (Red Kite Group use) policy
- Commercial property management policy
- Compensation policy
- Complaints policy
- Damp, Mould & Condensation Management (Awaab's Law) Policy
- Decant policy
- Disposals policy
- Domestic abuse policy
- Electrical safety policy
- Empty homes policy
- Equality, diversity and inclusion policy
- Fire safety policy and management plan
- Gas appliance and heating safety policy
- Health and safety policy
- Lift safety policy
- Major works payment policy
- Mobility scooters policy
- Mutual exchange policy
- Neighbourhood management policy
- Pest control management policy
- Pet policy
- Priority moves policy
- Recharges policy
- Rent collection and debt recovery policy
- Repairs policy
- Resident and community engagement strategy
- Safeguarding policy
- Shared ownership sales policy
- Shareholding membership policy
- Strategic approach to Value for Money
- Succession policy
- Tenancy changes policy
- Tenancy fraud policy
- Tenancy policy
- Tenant service charges policy
- Unacceptable Behaviour & Staff Protection Policy
- Water treatment and anti-scalding policy
Leasehold handbook
If you're a leaseholder and you'd like to find out more information about your lease, take a look at our leasehold handbook, which sets out everything you need to know about being one of our leaseholders.
- See our leasehold handbook.