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Frozen pipes

Cold weather advice

With colder weather set to return, we wanted to take this opportunity to remind you how important it is to take the right action, so we've found some useful videos and information to help you maintain your home.

If you do have a leak, these three simple steps will help to prevent it becoming a major one:

  • Turn off the water supply at the stopcock
  • Open all taps to reduce flooding, turn them off again when all the water has drained from the pipework
  • Soak up/block off escaping water with thick towels.

And lastly, make sure you have home contents insurance in place. While these situations are quite rare, when they do occur, the damage can be great, so the small monthly payments really are worth it. 

Don’t forget you can contact us via our out of hours number, 01494 476100, if you have an emergency and need any assistance.

Partnership • Respect • Pride
Realising the potential in our communities


Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is the trading name of Red Kite Community Housing Limited, a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014, registered in England with the Financial Conduct Authority (registration number 31322R) and the Regulator of Social Housing (registration number 4682). VAT number 290 7410 06.