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Our Board	Our Corporate Journey	Our finances Value for money
Our Development Programme Berwick Road Booker Hill Road Burrows House Castlefield Chiltern Avenue Clifford Road Coppice Farm Road Foxes Piece Gayhurst Road Havenfield Road Mount Hill Farm Oakland Way Queensmead House Seymour Court Road Shelley Road Thame Road Windrush House Westwood garages	Our partners Procurement	Our performance Annual Report 2012/13 Annual Report 2013/14 Annual Report 2014/15 Annual Report 2015/16 Annual Report 2016/17 Annual Report 2017/18
Our promises to you	Our policies	Our team 2019
Our Transfer Our tenant's view	PlaceShapers membership	Modern slavery statement

Our services to you

Pre Tenancy	Anti-social behaviour	Buying land
Buy a home	Commercial premises	Communal areas and storage
Domestic Abuse Support	Garages to rent	Grounds maintenance
Home Audits	Leaseholder, home ownership services and information Administration fees explained Buildings Insurance Leasehold Interest Group Leaseholder Handbook Repairs to Leaseholder homes Right to Buy Selling your flat Service charges Your rights and obligations	Moving home Ending your tenancy Mutual exchange Transferring into another home
Offers for our customers	Parking on Red Kite land	Pest Control
Red Kite tenancies Rent review 2017 Fixed Term Tenancies Starter Tenancies	Sheltered schemes Guest rooms	Tenant information pack Staying Safe in Your Home
Terminating a garage agreement

Financial Wellbeing

Employment support
Financial advice
Local partners
Rent First

Financial support

Bedroom tax
Cap on benefits
Universal Credit
Welfare reform

Pay rent online

Charging for work and services
Home budgeting team
Information about housing benefit
‘My Red Kite Account’
What happens if I don’t pay rent on time?
What ways can I pay?
When is rent due?

Supporting communities

Our Springboard Fund	Community volunteering Red Kite Champion Red Kite minibus Estate Inspectors	Neighbourhood and Environmental improvements
Giving back	Neighbourhood Awards Neighbourhood awards 2018 Neighbourhood awards 2017	Skill development Business Start up courses Red Kite Job Club The ToolShed

Be part of Red Kite
- Become a member Developing and growing our talent Current vacancies
  Join our Board Volunteering
  Community
  Influencing groups
  Informal Influence
  Shaping our services
Work to your home
- Asbestos Condensation in your home Making changes to your home
  Programme of improvements Smart Metering The improvements we have made
Report a repair
- Home contents insurance Problem with your heating Repair priorities
  Who is responsible for repairs?
Members' area
- Springboard Fund Become a member Membership application form
Give us your feedback
- The Housing Ombudsman
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Realising the potential in our communities

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Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is the trading name of Red Kite Community Housing Limited, a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014, registered in England with the Financial Conduct Authority (registration number 31322R) and the Regulator of Social Housing (registration number 4682). VAT number 290 7410 06.

© 2019 Red Kite Community Housing