Report a repair

You can report a repair by using our simple tool below, but you can also call, email or write to us. Scroll down for more information.

Reporting a repair online

You can report repair issues online – any day, any time.

Use the simple tool below to tell us about the issues - you can even add some pictures of your own to make sure we know exactly what you're referring to. Please note that if you leave the screen for too long, your session will time out.

Or call us

  • To report an issue with your gas central heating system or servicing, please call 020 8269 5981.
  • To report a repair during the day, call us on 01494 476100.
  • To report an emergency repair when we are closed, please call 01494 463690.
  • To report damp, mould or condensation, complete our online form or call us on 01494 476100.

If you have any questions about an existing repair, go to our contact page to find out how to get in touch with us.

You can email us too

If you'd like to email us regarding a repair, you can do so at When you report a repair, please give as much information as possible.

And write to us

You can also write to our Repairs Team at:

Red Kite Community Housing
Windsor Court
Kingsmead Business Park
Frederick Place
High Wycombe
HP11 1JU

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