Report a repair
You can report a repair by using our simple tool below, but you can also call, email or write to us. Scroll down for more information.
Reporting a repair online
You can report repair issues online – any day, any time.
Use the simple tool below to tell us about the issues - you can even add some pictures of your own to make sure we know exactly what you're referring to. Please note that if you leave the screen for too long, your session will time out.
Or call us
- To report an issue with your gas central heating system or servicing, please call 0208 269 5981.
- To report a repair during the day, call us on 01494 476100.
- For emergency repairs only, please call 01494 463690.
If you have any questions about an existing repair, go to our contact page to find out how to get in touch with us.
You can email us too
If you'd like to email us regarding a repair, you can do so at firstname.lastname@example.org. When you report a repair, please give as much information as possible.
And write to us
You can also write to our Repairs Team at:
Red Kite Community Housing
Kingsmead Business Park