Programme of improvements

Where your home qualifies for improvement work, we will write to give you plenty of notice before any work takes place.

Please make sure you also read the information below, which will help answer some of the questions you might have about when we will do the work.

• Find out how we're delivering energy efficiency improvements

When will improvements be carried out?

Here are details of our planned programmes of investment and refurbishment for 2026-27:

• Phase 1
  • Windows
  • Roofs
  • Doors
  • Kitchens and bathrooms
• Phase 2
  • Windows
  • Roofs
  • Doors
  • Kitchens and bathrooms

Please note: If work to a home is listed, this does not guarantee that the work will need to be done. We may also pick up other areas of work that need to be carried out but do not feature on this list.

We'll write to you nearer the time and give you plenty of notice before any work takes place.

Here are some examples of bathrooms and kitchens that have recently been refurbished, to give you an idea of what to expect: 

As a guide, improvements are usually carried out on the following basis:

• Kitchens will be replaced when they are 25 years old
• Bathrooms will be replaced when they are 30 years old, this also applies if there is a separate or additional toilet
• Boilers will be replaced every 15 years
• Gas central heating systems will be replaced about every 30 years.

If you have a specific question about work to your home, please contact us.