Current vacancies

As the Empty Homes & Lettings Team Leader, you will provide strong, visible management to ensure all homes and garages are re-let efficiently, safely, and in line with regulatory and our agreed lettable standards. You will lead by example, combining operational oversight with hands-on operational delivery to achieve high performance, customer satisfaction and value for money. You will create a proactive, commercial and solutions-focused team culture that drives continuous improvement and innovation in the lettings process.

By ensuring that the right customers are matched to the right homes and that void turnaround targets are consistently met, you will help maximise income, minimise rent loss and enhance community sustainability. You will act as a champion for Red Kite and Twenty11, promoting both brands as landlords of choice through excellent service, partnership working, a deep understanding of customer needs and local housing demand.

We are looking for an experienced Asset Manager who will lead on Red Kite’s sustainability and decarbonisation strategy, driving the transformation of our property portfolio. You will also support the planning and execution of our stock investment programmes. A key aspect of the role is engaging with tenants and the broader community, ensuring their voices are heard and their feedback shapes the development and implementation of Red Kite’s Sustainability Strategy.

At Red Kite we don’t just work for our tenants, we work with them. We are committed to high standards of corporate governance and to having policies and services that meet the needs of our tenants and our staff. Building sustainable communities and a supportive and cohesive workforce is key to delivering our objectives as a community-based organisation. This role will work as part of our Governance team, where our focus is about not only ensuring compliance with relevant legislation and regulation, but mitigating risk and providing assurance to the Board on the security of our systems.

This role will champion Red Kite’s aim to be a truly tenant-led organisation. To deliver excellent services to all stakeholders, our people need to feel inspired, developed and equipped to perform at their best and empowered to deliver on the promises we make.

At its core are our people, they are central to our success. They look after our tenants, look after our homes, manage our finances and ensure our success now and in the future.

Our aim is to ensure we have well trained, well-motivated, happy and productive staff who believe in our values and mission and contribute positively to our culture. The Head of People is vital to ensuring that this vision is translated into reality for employees, involved tenants, leaseholders and the Board.

Our Property Pod is a hive of activity, responsible for delivering a range of services through our Home Safety, Asset Management and Responsive Repairs and Empty Homes teams. You will provide support to teams delivering the full range of works but will have a focus on the Responsive Repairs and Empty Homes contract. Every day brings its unique set of challenges which need effective contract management and logical decision-making skills to resolve.

At Red Kite, we expect you to bring genuine enthusiasm for your work and a strong commitment to delivering excellent service for our tenants. You should approach each day with a positive mindset, engage confidently with customers and ensure they feel supported, respected and safe in their homes. Everything you do should reflect our focus on fairness, quality and continuous improvement, with customers placed at the centre of every decision and action you take.

We also expect you to play an active role in shaping our organisational culture. This includes helping to embed our vision, mission and values into daily practice and working collaboratively with colleagues, senior managers, contractors and tenants to create services that are high quality, cost effective and innovative. By embracing new technology and encouraging customer involvement, you will help us deliver services that respond effectively to the needs of our communities.