You're looking at our previous performance graphics from May 2020. If you'd like to see the most recent, visit our performance page.
Our resident volunteers have done a great job continuing to work with us throughout a difficult and busy period for everyone – thank you.
The team and our volunteers are also working hard on how to further enable tenant involvement in our new digital way of working on activities such as recruitment.
We're pleased to report that we remain 100% compliant with all of our safety, rent and home quality standards.
We continued our repairs services throughout the lockdown period, making sure our customers’ homes continued to be maintained.
Satisfaction with planned works is unavailable this month as the service was paused due to government restrictions related to the COVID-19 outbreak.
We are continuing to work with customers to ensure people have access to safe, secure, comfortable homes.
Our development plans are going strong, delivering new homes across our communities.
Please note that the totals identified here show progress to date, with 500 homes being our ambition to deliver by 2024.
Supporting our customers through the crisis is our key priority. These figures show some of the many ways we have been doing so, from delivering food parcels to those who need them, to setting up calls between staff and residents for a tea and a chat.