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Stock condition surveys

We regularly carry out stock condition surveys of all our homes to enable us to update the information we hold on them.

FAQs

We're carrying out surveys on all our homes (internally and externally) to help us to understand and plan for work that might be needed in the future, as well as to ensure our homes are safe and maintained in good condition.

Savills have been appointed to undertake surveys on behalf of Red Kite.

Items that will be looked at include the condition, age and predicted renewal date for:

  • kitchen and bathroom
  • roof coverings
  • insulation in the loft space
  • condition of external walls
  • boundary fences, adjoining public land
  • fascia, soffits and gutters
  • painting to any previously painted external areas
  • external doors, windows and canopies
  • plus many more items will be considered.

Yes - Savills, our appointed surveyors, will need access to the inside and outside of your home. They'll be contacting you in the coming weeks to arrange a time to visit. All surveyors will carry a Savills photo identification card and a letter from us confirming that we have asked them to visit.

The survey should only take around 20 minutes.

No, as stated in your tenancy agreement we're permitted to come into your home to check its condition.

Not as part of this process. This is a data collecting exercise to better understand the condition of all homes and to ensure that when we do carry out upgrades or refurbishments, we do so in the correct order and at the right time.

When the time comes for us to carry out works on your home we will be in touch, giving plenty of notice and letting you know what works are planned.

The surveyor will check on the condition of any relevant areas that may contain asbestos materials, and may take a very small sample of the material. If this is required, damage will be minimal and any samples will be taken from discreet locations where possible. All necessary safety procedures will be followed by the surveyor, who is specifically trained and qualified to carry out this work safely.

Reviewing materials suspected of containing asbestos is important and these checks will help ensure we manage things correctly in the future if any work is needed in your home.

Asbestos is only a risk to health if it's in poor condition, broken, or if it's damaged, cut or sanded.

If you have any concerns or need more information on asbestos-containing materials, please visit our asbestos webpage.

The results will be supplied to us and once the survey of all homes is complete they'll be compiled into a plan of work. This plan will set out the replacement works we need to undertake and an estimate of the costs across the next 30 years.

If you're not at home when the surveyor calls, a card will be left with contact details, so you can arrange another date directly with Savills. The first call will be made without making an appointment, so please don't worry if you miss this.

Please call our contact centre on 01494 476100.

Got another question?

Use this form to ask us anything we haven't covered in these FAQs - we'll get back to you with an answer, and we'll add it to this list if we think other tenants will find it useful as well.

By submitting this form you are confirming that you have read and understood the following data protection statement: The information you provide will be held by Red Kite Community Housing in accordance with our data protection policy, privacy notices and retention schedules; the Data Protection Act 1998; and the General Data Protection Regulation 2018. It will be used solely for the purposes described on this form. The information you provide will not be passed on to any third parties without your permission and Red Kite Community Housing does not sell any data to third-party organisations.