If you're having difficulties with your finances, we’re here to help. We can help with budgeting and maximising your income.
If you’d like to talk to our Financial Wellbeing Team call us on 01494 476100, or send an email to Home.Budgeting@redkitehousing.org.uk.
We can arrange a visit to your home or book an appointment at our offices (whatever is more convenient for you) so that you can talk to someone face-to-face.
We’ve also put together some useful information for you about recent changes that may have affected your finances, which you can find below.
Recently we have helped Nikki to come out of arrears which has lifted a huge weight off of her shoulders.
'Last year I found myself in rent arrears and I thought it would never end. For a while I pretended it wasn’t happening, but it was horrible, and I eventually realised I had to face up to things and stop ignoring the letters.'
I phoned Red Kite and spoke to Geoff. He was really understanding. I was worried I'd get told off and was scared about what would be said. But Geoff just wanted to help.
Together we worked through things and came up with an amount each week that I could pay to help clear the arrears.
It took a while, but now I haven’t just cleared the arrears, I'm actually in credit. This is a fantastic feeling as it means if I ever had an issue where I couldn’t pay, or if I need to spend some extra money at Christmas or in the holidays, I still have money there to pay my rent.
I regularly call Geoff now to talk things through. He's always there at the end of the phone and he's just so understanding.
My advice to anyone in a similar situation is don’t be scared, pick up the phone and call, or email. They really will help and listen to you.'