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Work to your home

Programme of improvements

Where your home qualifies for improvement work, we will write to you nearer the time to let you know. We also have a consultation document that sets out how you should expect to find out and be consulted about the work before it happens. Read that here: Planned Maintenance Consultation Standard

Please make sure you also read the information below, which will help answer some of the questions you might have about when we will do the work.

When will improvements be carried out to my home?

Now that our transfer promises have come to an end and we have delivered thousands of new kitchens, bathrooms, electrical and boiler upgrades and new windows, we will be carrying out new programmes of work as and when they need to happen. 

The following areas of work have been identified a needing a review by 2022. This does not guarantee that the work will need to be done, and we may also pick up other areas of work that do need to be carried out but do not feature on this list. This information applies to blocks, so is only for communal areas and the external of the building.

We will write to you nearer the time and give you plenty of notice before any work takes place. 

For your information, the improvements that we made as part of our promises were carried out on the following basis:

For kitchens:

  • we will replace all kitchens when they are 25 years old
  • we will give you a choice of many of the materials to be used in your kitchen.

For bathrooms:

  • we will replace all bathrooms in our homes when they are 30 years old, and the same will apply if there is a separate or additional toilet
  • we will give you a choice of many of the materials to be used in your bathroom.

For boilers:

  • we will replace boilers every 12 years
  • we will replace the total gas central heating system about every 30 years

For windows and doors:

  • we will fit double-glazed windows and external doors to all homes that need them by 2016

If you have a specific question about work to your home, please contact us.

Partnership • Respect • Pride
Realising the potential in our communities


Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is the trading name of Red Kite Community Housing Limited, a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014, registered in England with the Financial Conduct Authority (registration number 31322R) and the Regulator of Social Housing (registration number 4682). VAT number 290 7410 06.