As part of keeping our customers safe, we hold a record of any areas of our homes that contain asbestos.
Asbestos in the home is not a problem as long as it isn’t disturbed and is in good condition. It only becomes a problem when it's damaged or is disturbed, for example by drilling or sanding.
It was used in construction because of its strength and fire rating properties and if encapsulated, painted or sealed, or is inaccessible it's perfectly safe.
That’s why we want to let you know where it's located in your home, so that you do not damage it by accident or carry out any work that could disturb it.
Take a look at our asbestos leaflet for more information: Asbestos and DIY
Asbestos - FAQs
Am I safe to carry out DIY work in my home?
Based on the information you can find online, we advise that you do not carry out DIY to any item if you think it may contain asbestos. Please contact us first to confirm.
What are you going to do to get rid of the asbestos from my home?
If asbestos is not damaged or disturbed, the safest thing to do is to leave it where it is. If there's some damaged asbestos in your home, we'll immediately assess the risk and then decide the best course of action to deal with it to make sure your family is not exposed to any potential risk.
I'm not staying in this property; will you move me?
No. We believe that like the majority of buildings built before 1990, most of our buildings will contain asbestos. There would therefore be no point in moving you to another property which is also likely to contain asbestos.
If you have any questions regarding asbestos in your home or you're looking to do any decorating or DIY, please contact us.