By continuing to browse our site, you are consenting to the use of cookies.

Our Coronavirus (COVID-19) plans

We've always taken the health, safety and wellbeing of our tenants very seriously, but never more so than now. 

The emergence of COVID-19 has brought with it unprecedented times and like you, we're concerned for those who may be affected in our community. 

How we’re working 

We want to reassure you that our usual services are still being provided. We’ll continue to carry out home visits when necessary. We’re continuing to follow Government guidelines and advice from Public Health England and making sure all work is done in a COVID Secure way;

  • No work will be carried out in a home which is isolating - unless it is to remedy a direct risk to safety.Covid-19 secure logo
  • We’ll contact you prior to any visit to discuss how the work will be carried out to minimise risk for everyone.
  • We're COVID Secure and advanced PPE will be worn by all contractors entering your home.
  • We're continuing to deep clean our sheltered schemes.

Customers are able to bid on homes as usual. 

We know this is a difficult time. If you're worried about paying your rent, finding things hard to deal with, or you just want someone to talk to, please get in touch and we’ll do everything we can to help.

The following pages explain how we're supporting our residents and the plans we've put in place to ensure our staff, residents and contractors remain safe during this time.

How we're protecting our tenants

Protective mask and gloves

How we're supporting our tenants

Two members of staff standing next to a pile of food parcels

If you have any questions, contact us and we'll be more than happy to help. 

Partnership • Respect • Pride
Realising the potential in our communities


Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is the trading name of Red Kite Community Housing Limited, a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014, registered in England with the Financial Conduct Authority (registration number 31322R) and the Regulator of Social Housing (registration number 4682). VAT number 290 7410 06.