Service and Service Charges

31 January 2017

Some of our customers will have received a consultation letter from us today, which outlines a proposal to vary some of our tenancy agreements. This consultation letter is about a change that will put ourselves under an obligation to provide services we currently provide to you as customers without an obligation - which is something that happens automatically for all new Red Kite tenancies. 

If you are one of our customers who has received a letter about this proposal, we are inviting you (or someone on your behalf) to comment on the proposed changes by Tuesday 28^th February 2017. 

You can do this by writing to:

Relationship Stem (Service charge consultation)
Red Kite Community Housing,
Windsor Court,
Kingsmead Business Park,
High Wycombe,
HP11 1JU

Or by emailing our team at: contact@redkitehousing.org.uk.

We will also have staff available to discuss this matter with you at our offices on the 7^th, 14^th and 21^st February 2017 between 2pm - 4.30pm to answer any queries you may have. 

Any comment you wish to make must be received by Tuesday 28^th February 2017. Please let us know if you need more time to comment and why, in writing to the address above, and we will consider your request.