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Volunteer gains new skills and confidence

13 December 2015

Danielle is one of our more recent recruits to our dedicated pool of volunteers. She started volunteering with us after making a complaint with our Relationship team, and talking to us about about the changes she wanted to see. She told us that she wanted to really make a difference, so she started volunteering with us and has been working with us to carry out telephone surveys asking other customers about their views of our repairs service.

It’s important to us that our volunteers are rewarded for the time they spend with us, which is why we offer a number of training courses and opportunities.

In exchange for her time, we have supported her through a course on presentation skills, which she has recently completed. She is now taking a 10 week basic IT skills course to further improve her skills. These skills are helping build her confidence and get ideas of what work she would like to get into. At the same time she is giving us great feedback so we can improve our services.

To find out more about how you can volunteer with us, and the training that we offer, visit the volunteering page on our website:


Partnership • Respect • Pride
Realising the potential in our communities


Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is the trading name of Red Kite Community Housing Limited, a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014, registered in England with the Financial Conduct Authority (registration number 31322R) and the Regulator of Social Housing (registration number 4682). VAT number 290 7410 06.