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Relationship Team Leader

  • Job reference: RTL
  • Job type: Full Time
  • Salary: £38,800 per annum
  • Interview date: TBC

Relationship Team Leader

Salary £38,800 per annum

Are you passionate about excellent Customer Service? Does the idea of building a sector example customer service team that consistently delivers world-class customer service excite you? If the answer is yes, please read on.

As a truly Resident-led organisation at Red Kite, we work in partnership with our customers to provide excellent services to our customers. We believe that we have a unique opportunity as a Community Housing organisation to be more than a social landlord. We want to be a trusted community organisation that can be seen as a supportive partner by existing and potential customers within our community. We know to achieve this we need inspiring and motivating people managers that can build passionate and high performing teams that truly believe in our vision and brand.

We are looking for Relationships - Team Leaders to lead our Relationship Team. This is a high performing team, multi-skilled, multi-channel working both re-actively and pro-actively with our external and internal Customers. As one of two 'Team Leaders' within the team, this role is vital to lead the wider team through structured one to one's and working to mentor and develop their strengths and skills to provide world class customer service to our customers consistently.

This role is a fantastic opportunity to build something truly unique in the sector, so the right candidate will need to be highly organised performance-focused and a fantastic people manager who not only understand our vision, business needs but have a great understanding of customer contact centres, proactive contacts and the benefit of creating great relationships. 

Take a look through the job description and if you're still as excited about this fantastic opportunity as we are, please get in touch and complete this application form, sending it to HR@redkitehousing.org.uk.





Closing date: 3rd June 2019



Interview date: TBC

Partnership • Respect • Pride
Realising the potential in our communities

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Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is the trading name of Red Kite Community Housing Limited, a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014, registered in England with the Financial Conduct Authority (registration number 31322R) and the Regulator of Social Housing (registration number 4682). VAT number 290 7410 06.