Relationship Specialist - 12 month Interim Role
Closing date: Monday 13th July 2020 (by 11:30pm)
Interview/Assessment: TBC (Via Microsoft Teams)
Forming part of a small but successful team, you'll be right for this role if you have a can-do attitude, are results driven, pro-active and know how to vary your approach to meet the individual needs of our customers in an ever-changing environment. We always look to deliver a more personalised service that caters to the challenge of maximising income for both the organisation and our customers.
About the role
We have a new opportunity in this area to really make a difference. As a Relationship Specialist you will be customer focused whilst always working to protect our interests. This often means thinking outside the box to find workable solutions, linking with other areas of the business to offer our customers support and making referrals or signposting to other agencies, all in aid of helping our customers sustain their tenancies and maximising our income.
The right person will be able to follow procedures but also use their own knowledge of income recovery legislation to recover debt, along with their awareness of welfare reform, specifically Universal Credit, to find the right support for our customers. This role is not just about income, so to be a perfect fit, you’ll also have a good knowledge of general housing management and be flexible to help our customers. Forming part of our Relationship Pod, you will have the drive to deliver an outstanding service, tailored to each unique customer.
Apply for this role
If you’re reading this and think we’re talking about you, then we would love for you to get in touch. Have look at the job description and if you're as excited about this fantastic opportunity as we are, please fill in our application form and submit it to Recruitment@redkitehousing.org.uk.
If you want to find out more, do feel free to drop Greg Whyte, our Relationship Management Team Manager an email to arrange an informal chat about the role at Greg.Whyte@redkitehousing.org.uk.
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