£26,300 per annum
6 December 2018
(12 month fixed term contract – 37 hours per week)
Salary: £26,300 per annum
At Red Kite, we’ve set ourselves some challenging and ambitious objectives, because our customers deserve it. As a tenant-led, not for profit, charitable housing association with around 6,700 homes in and around High Wycombe, we have a diverse customer base so we need a team of great people who can create and maintain fantastic relationships.
We are looking for an enthusiastic Relationship Advisor to join our team to help our customers every day by managing their repair requests and reports of ASB, taking rent payments and much more. Whether it’s on the phone, by email, face to face or via social media, we need team players who know how to make the customer journey a great one, who will always remain positive, like to be busy, take ownership and have pride in helping others. For the right person, this is the perfect opportunity to join our fantastic team.
We need staff who are going to stand up and be counted, who will champion the role and use initiative to make a difference for our customers. It can be a fast paced and demanding environment at times, so the ability to work well under pressure is also important. No matter what it is, you’ll be working in partnership to achieve great results. After all, we are looking to build a team of future leaders here who work together, not individually. So if you’re the type of person who normally volunteers to help out or likes to take the lead on problem solving, we’re waiting for your application!
A background in housing would be great, contact centres even better, but they’re not essential. What’s more important to us is that you can evidence how you are polite, professional, flexible and always looking for better ways of doing things. So why not take a look through the job description and if you’re still as excited about this fantastic opportunity as we are, please get in touch and apply.
Closing date: Monday 26th November (12 noon)
Interview date: Thursday 6th/Friday 7th December