Our policies

Our policies describe exactly what we do. They are written and reviewed in consultation with our tenants and leaseholders.

All policies are ultimately approved by the Board of Red Kite Community Housing.

Policy	Approval Date	Renewal Date	Reference
Adaptations policy	August 2017	August 2020	OP002
Allocations Policy	January 2018	January 2020	OP018
Anti Fraud Policy	January 2018	January 2021	RS001
Anti-social behaviour policy	March 2016	March 2018	OP024
Asbestos Policy	July 2017	July 2018	OP001
CCTV Policy	September 2017	September 2020
Compensation Policy	August 2017	August 2020	OP030
Data Protection Policy	May 2016	May 2018	RS002
Decant Policy	December 2017	December 2020
Disposal Policy	November 2016	November 2018	OP027
Electrical safety policy	July 2017	July 2019
Empty Homes Policy	May 2017	May 2019	OP028
Feedback policy	August 2017	August 2020	OP006
Fire Risk Management Plan	June 2017	July 2018
Gas and Heating Appliance Safety Policy	July 2017	July 2019
Leasehold Policy	February 2018	February 2020	OP022
Major works payment policy	July 2016	July 2018	OP013
Mobility scooters policy	August 2017	August 2020	--------
Neighbourhood management policy	August 2017	August 2020	OP020
Priority moves policy	May 2014	May 2018	OP010
Recharge policy	October 2017	October 2020
Relationships strategy	May 2017	May 2020	SR04
Repairs policy	July 2017	July 2019
Social media policy	July 2017	July 2018
Staff Protection Policy	July 2017	July 2020	RS025
Tenant service charge policy	December 2017	December 2019	OP003
Tenancy Policy	February 2016	February 2019	--------
Tenancy changes policy	August 2017	August 2019	OP021
Water treatment and anti scalding policy	August 2017	August 2019