Tell us about your experience

Our policies

Our policies describe exactly what we do. They're written and reviewed in consultation with our tenants and leaseholders.

All policies are ultimately approved by the Board of Red Kite Community Housing.

Policy link (pDF)

Adaptations policy

Allocations policy

Anti fraud policy

Anti social behaviour policy
ASB policy appendices

Asbestos management policy

Compensation policy

Disposal policy

Electrical safety policy

Empty homes policy

Feedback policy

Fire risk management plan

Gas and heating appliance safety policy

Leasehold policy

Major works payment policy

Mobility scooters policy

Neighbourhood management policy

Priorty moves policy

Privacy and data protection policy

Recharge policy

Relationships strategy

Group safeguarding policy

Shared ownership policy

Social media policy

Staff protection policy

Small unmanned aerial systems policy

Tenant service charge policy

Tenancy changes policy

Water treatment and anti scalding policy