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Our policies

Our policies describe exactly what we do. They are written and reviewed in consultation with our tenants and leaseholders.

All policies are ultimately approved by the Board of Red Kite Community Housing.

Policy 

Approval Date                 

Renewal Date                  

Reference

 Adaptations policy  August 2017  August 2020  OP002
 Allocations policy  July 2015  July 2018  OP018
 Anti-fraud policy  January 2017  November 2018  RS001
 Anti-social behaviour policy  March 2016  March 2018 

 OP024

 Asbestos Policy  July 2017  July 2018  OP001
 CCTV Policy  Sep 2017  Sep 2020  
 Compensation Policy  August 2017 August 2020  OP030
 Data Protection Policy  May 2016  May 2018  RS002
 Decant policy  July 2017  July 2020
 Disposal Policy  November 2016  November 2018  OP027
 Electrical safety policy  July 2017  July 2019  
 Empty Homes Policy  May 2017  May 2019  OP028
 Feedback policy  August 2017  August 2020  OP006
 Fire Safety Management Plan  June 2017    
 Gas safety policy  July 2017  July 2019  
 Leasehold policy  February 2016  February 2018  OP022
 Major works payment policy  July 2016  July 2018  OP013
 Mobility scooters policy  August 2017  August 2020  --------
 Neighbourhood management policy  August 2017 August 2020  OP020
 Priority moves policy  May 2014  May 2018  OP010
 Rechargeable works policy  May 2015  May 2017  OP015
 Relationships strategy  May 2017  May 2020  SR04
 Repairs policy July 2017  July 2019  
 Safeguarding Policy and Procedure  April 2016  April 2019  OP026
 Sheltered Transfer policy  January 2014  January 2018  OP008
 Social media policy  July 2017  July 2018  
 Staff Protection Policy  July 2017  July 2020  RS025
 Tenant service charge policy  November 2016  November 2017  OP003
 Tenancy Policy  February 2016 February 2019  --------
 Tenancy changes policy  August 2017  August 2019  OP021
 Water treatment and anti scalding policy  August 2017  August 2019  

Partnership • Respect • Pride
Excellent services for you and your community

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Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014. VAT registration number 123147939.