By continuing to browse our site, you are consenting to the use of cookies.

Our policies

Our policies describe exactly what we do. They are written and reviewed in consultation with our tenants and leaseholders.

All policies are ultimately approved by the Board of Red Kite Community Housing.


Approval Date                 

Renewal Date                  


 Adaptations policy  August 2017  August 2020  OP002
 Allocations Policy  January 2018  January 2020
 Anti Fraud Policy
 January 2018  January 2021  RS001
 Anti Social Behaviour Policy
 ASB Policy Appendices
 April 2018  April 2020
 Group Asbestos Management Policy  September 2018 September 2021  OP001
 CCTV Policy  September 2017  September 2020  
 Compensation Policy  August 2017  August 2020  OP030
 Decant Policy  December 2017  December 2020
 Disposal Policy  February 2018  February 2021  
 Electrical safety policy  July 2017  July 2019  
 Empty Homes Policy  May 2017  May 2019  OP028
 Feedback policy  August 2017  August 2020  OP006
 Fire Risk Management Plan  April 2019 April 2021  
 Gas and Heating Appliance Safety Policy  July 2017  July 2019  
 Leasehold Policy  February 2018  February 2020  OP022
 Major works payment policy  July 2018  July 2021  OP013
 Mobility scooters policy  August 2017  August 2020  --------
 Neighbourhood management policy  August 2017  August 2020  OP020
 Priority moves policy  May 2014  May 2019  OP010
 Privacy and Data Protection Policy  June 2018 June 2021  
 Recharge policy  October 2017  October 2020  
 Relationships strategy  May 2017  May 2020  SR04
 Repairs policy  July 2017  July 2019  
 Group Safeguarding Policy  September 2018 August 2020  
 Social Media Policy October 2018 October 2019  
 Staff Protection Policy  July 2017  July 2020  RS025
Tenant service charge policy 
 December 2017  December 2019  OP003
 Tenancy Policy  February 2016  February 2019  --------
 Tenancy changes policy  August 2017  August 2019  OP021
 Water treatment and anti scalding policy  August 2017  August 2019  

Partnership • Respect • Pride • Creativity
Realising the potential in our communities


Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is the trading name of Red Kite Community Housing Limited, a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014, registered in England with the Financial Conduct Authority (registration number 31322R) and the Regulator of Social Housing (registration number 4682). VAT number 290 7410 06.