Our performance

On the left hand side of this page, you can find our Annual Reports which date back to our very first one in 2012! 

These reports highlight how we've done throughout the year, looking back over our achievements and summarising our performance in key areas of the business. As an organisation that is governed by our regulator, the Homes and Communities Agency, they expect to be able to look over our performance and understand a bit more about us.

As a tenant-led organisation, we share as much information as we can, in a way that is meaningful and interesting for our customers, which is why we work with members of our Customer and Community Insight Group (CCIG) to understand what they’d like to know more about and which areas they wanted us to highlight in these reports.