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Safety - contractors in your home

We expect our contractors and partners to be operating a screening process of all their employees on a regular basis and following their internal procedures rigorously in order to prevent the spread of the virus. Our expectations of all contractors is that they'll:

  • Risk assess work activities on a regular basis and prevent contact with any of our residents displaying signs of the virus, or having been in contact with anyone displaying symptoms.
  • Screen employees to prevent any engagement with residents and general members of the public if the employee is displaying symptoms of the virus.
  • Before arranging/making a visit, and before entering a property, carry out screening of the household by following an agreed questioning process. If there's any concern that symptoms of Covid-19 are coming from anyone within the home, a suitable further date with the customer will be arranged. If the work is an emergency, relevant PPE will be used and a safe method of work devised to carry out the works.
  • All contractors and visitors must avoid contact with Red Kite staff and customers if they're displaying symptoms.

If there are no reports of any self-isolating cases, suspected cases or confirmed cases in the premises, then no personal protective equipment (PPE) is required above and beyond normal good hygiene practices.

  • Wash hands with soap and water or with an alcohol-based sanitizer (should contain at least 60% alcohol), wash hands for at least 20 seconds
  • Keep the two meter distance (self-distancing) between people
  • Avoid touching surfaces, handrails, etc. where possible
  • Do not shake hands or make other physical contact
  • Avoid rubbing your eyes / face.

If our contractors are entering a premises where it is known that people are self-isolating / suspected / confirmed of having the virus, then the appropriate PPE will be worn by our contractors.

When PPE will be used:

  • In an emergency situation only - if entering into a premises where it is known that people are self-isolating / suspected / confirmed of having the virus, then the appropriate PPE will be worn and where there is a risk that the PPE has become contaminated, then it will be disposed of in the approved way.

Minimal PPE that will be worn:

  • Respiratory protection:  Face mask (valved or non-valved version)
  • Eye protection: Goggles (face shield or safety glasses)
  • Body protection: Disposable apron or long-sleeved water-resistant gown
  • Hand protection: Disposable gloves.

Partnership • Respect • Pride
Realising the potential in our communities


Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is the trading name of Red Kite Community Housing Limited, a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014, registered in England with the Financial Conduct Authority (registration number 31322R) and the Regulator of Social Housing (registration number 4682). VAT number 290 7410 06.