Planned works and maintenance

In line with the easing of government restrictions, we're now starting to reinstall the planned maintenance works that had been suspended since the start of the lockdown. We ensure that the requirements set out by the government and the Health and Safety Executive are introduced and followed robustly.  

Before any of our planned maintenance contractors will be allowed to commence works, they'll need to reassure us that they have all relevant measures in place to meet the Covid-19 secure requirements.  

We're asking all our contractors to work to agreed Red Kite safety standards, which means that they'll be wearing higher levels of personal protective equipment (PPE) than required by the current guidance. We would encourage you to report any contractor that you feel is not working in a safe manner or complying with our PPE requirements to us.

If you have any questions relating to our planned maintenance programmes, or the manner in which contractors are working, please contact us.

Grounds maintenance

Our contractors John O’Connor are regularly reviewing the guidance from the government. At the moment they're reviewing their services but hoping to still carry out the grounds maintenance at our sheltered schemes and larger blocks. For the moment they'll not be prioritising areas such as grass verges. In carrying out any of the grounds maintenance, they'll do so whilst maintaining social distancing. We would just ask our tenants to not approach the team whilst they're working, and if you have any questions about the service to contact us directly.

Weed killing schedule

Our contractors John O’Connor will still be carrying out our annual grounds’ maintenance weed killing schedule. This year they'll be taking on board the government advice and wearing full protective clothing. Please don’t be alarmed if you see them, this has nothing to do with coronavirus. 

Communal cleaning

We're currently aiming to continue with our communal cleaning and have been in regular communications with our contractors. We believe that maintaining the cleanliness of our blocks is one of our priorities in helping to minimise the spread of the virus.

Windows cleaning

All window cleaning services are continuing.

Waste collection services

The Councils are working hard to keep front line waste collection and street cleansing services operating with a significantly reduced workforce. These are unprecedented times for all of us and it's having an impact on their ability to deliver collections and perform as normal. Information is being published daily. Please refer to the Council website for current announcements.

How to deal with your rubbish if you are self-isolating or have COVID-19:

If you are ill or self-isolating your personal waste needs to be: 

• double bagged
• kept somewhere safe until 72 hours have passed then put out for collection.

Personal waste includes: