Planned works and maintenance

In line with the easing of government restrictions, we're now starting to reinstall the planned maintenance works that had been suspended since the start of the lockdown. We ensure that the requirements set out by the government and the Health and Safety Executive are introduced and followed robustly.  

Before any of our planned maintenance contractors will be allowed to commence works, they'll need to reassure us that they have all relevant measures in place to meet the COVID-19 secure requirements.  

We're asking all our contractors to work to agreed Red Kite safety standards, which means that they'll be wearing higher levels of personal protective equipment (PPE) than required by the current guidance. We would encourage you to report any contractor that you feel is not working in a safe manner or complying with our PPE requirements to us. Download the full PPE requirements grid.

If you have any questions relating to our planned maintenance programmes, or the manner in which contractors are working, please contact us.

Grounds maintenance

Our contractor, John O’Conner, has returned to providing the full suite of grounds maintenance services to our estates. They are complying with Government guidance on social distancing in the workplace, so you may see more of their vans on site than usual. We would just ask our tenants to not approach the team whilst they're working, and if you have any questions about the service to contact us directly.

Weed killing schedule

Our contractor, John O’Conner, continues to carry out our annual grounds maintenance weed killing schedule. This year they'll be taking on board the government advice and wearing full protective clothing. Please don’t be alarmed if you see them, this has nothing to do with coronavirus. 

Communal cleaning

Our new cleaning contractor, Sasse, are delivering the communal cleaning service to schedule. We have increased the frequency of cleaning services at some sites, especially sheltered housing schemes. Maintaining the cleanliness of our blocks is one of our priorities in helping to minimise the spread of the virus.

Windows cleaning

All window cleaning services are continuing and provided by our new contractor, Ryemead.

Red Kite play grounds

All our playgrounds are now open. See the latest update regarding our playgrounds.

Open spaces

The Government has asked all owners of public spaces to implement systems which encourage hygiene and social distancing by people using these spaces. We have installed signs in our parks and open spaces which remind the public to wash their hands, keep their distance and let people pass where there are narrow entrances and exits. If you notice that signs have been taken down, do please let us know.