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Government guidance on repairs

According to the Government, the Landlords’ repair obligations have not changed. 

We support the Government’s view that tenants have a right to a decent, warm and safe place to live and it is in the best interests of our customers and us as a landlord to ensure that homes are kept in good repair and free from hazards.

We do appreciate however, that we may need to do things a little differently at the moment.

As per the Governments advice, no work will be carried out in any home which is isolating, or where an individual is being ‘shielded’, unless it's for us to remedy a direct risk to the safety of the household, such as emergency plumbing or repairs, and where the contractor is willing to do so. Where this is necessary, our teams will take all the necessary precautions. 

We'd like to reassure our customers that we're following the current Government advice and continue to review information which is being produced daily to ensure that we operate our services in line with the most up to date published government and Public Health England guidance.


Partnership • Respect • Pride
Realising the potential in our communities

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Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is the trading name of Red Kite Community Housing Limited, a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014, registered in England with the Financial Conduct Authority (registration number 31322R) and the Regulator of Social Housing (registration number 4682). VAT number 290 7410 06.