Privacy policy
Privacy policy
This privacy policy relates only to your use of our website. Red Kite Community Housing is very serious about protecting your privacy, so if we ask for information about you, we take all reasonable steps to keep it safe.
You can access and browse our website without disclosing information about yourself. We do not use cookies to record or track your use of this site but we might collect information about you that is not personally identifiable (eg the type of web browser you use). With this data, we analyse site trends and make sure that our pages are as helpful to you as possible. We do not collect any personally identifiable information (eg name, address, telephone number and email address) about you unless you provide it to us voluntarily.
If you choose to complete any of our online forms we will need some personal information to allow us to deal with your enquiry. This information will be used only for the purpose for which you provided it. In the course of dealing with your request or enquiry we may need to share information with service providers who are contracted to Red Kite Community Housing or our subsidiaries. These service providers are obliged to keep your details securely, use them only to fulfil the request and dispose of the information at the appropriate time.
If you choose to use our online payment facilities our partners may collect additional information from you of a financial nature, including your credit card number and your billing address.
We may also collect information about your visit to our website, including the pages you view, the links that you click on and other actions taken within our website.
We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.
Copyright
All materials on this website are the copyright of Red Kite or are reproduced with permission from other copyright owners. All rights are reserved. The materials on this website may be retrieved and downloaded solely for personal use. Materials may not otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission of Red Kite.
Disclaimer
Red Kite Community Housing makes every effort to make sure this site contains accurate information. However, no warranties or representations of any kind are made concerning the accuracy or suitability of the information contained on this website for any purpose. All such information is provided "as is" and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement.
Red Kite makes no warranties or representations of any kind that the services provided by this website will be uninterrupted , error-free or that the website or the server that hosts the website are free from viruses or other forms of harmful computer code. In no event shall Red Kite, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this website. This exclusion and limitation only applies to the extent permitted by law.
Links
Links to other websites are provided in good faith and for information only. Red Kite disclaims any responsibility for the materials contained in any website linked to this site.
Registration
You can access all areas of this website without registering any of your details with us; however, in the future, in order to receive certain services or to enable you to fully interact with this website you may be required to register certain information with us. In addition some areas of this website may only be accessible to you if you are a registered customer ("tenant", "landlord", "home owner").
You agree to provide us with accurate information when registering.
You also agree to notify us of any changes to that information, to make sure that it remains accurate at all times.
We reserve the right to refuse you access to this website if any information provided by you proves to be inaccurate.
Passwords
Certain parts of this website may only be accessed using a password. We may agree to issue you with one; however, we are under no obligation to do so and reserve the right to refuse you a password without reason.
If we do issue you with a password then you will be responsible for maintaining the confidentiality of any password issued and you agree not to transfer your use of any password to any other person.
Server statistics
Like almost all websites, we have access to server statistics which provide aggregated statistics on bandwidth and server load. This load data is used to manage bandwidth effectively.
The server statistics are not designed to collect any individually identifiable information and the reports we receive are generally numerical and in graph format.
Alongside the server statistics, we collect information on: popular search terms used on the website, which we have access to in order to arrange our pages better; visitor path information, which we will use for future design considerations; and file download popularity (numerical by month), which we use to determine popular and out-dated documents.
Analytics
Like most websites, we make use of analytics software in order to help us understand the trends in popularity of our website. We make no use of personally identifiable information in any of the statistical reports we use from this package.
We use an analytics package called Google Analytics who provide separate details in the Google privacy policy.
Terms and conditions
Important legal notice
These terms are posted here by “Red Kite Community Housing”, "we", "our" or "us").
We are the owner of the site, located at ("website") and these terms apply to the entire contents of this website www.redkitehousing.org.uk.
You, the website visitor ("you" or "your") and your use of this website are subject to these terms, so please read them carefully. Your continued use of this website indicates that you accept these terms in full.
Access and availability
This website is intended for use in the United Kingdom only and we do not claim that this website or any part of it is appropriate for use outside of the United Kingdom.
By accessing any part of this website, you shall be deemed to have accepted these terms in full. If you do not accept these terms in full, then you must leave this website immediately.
We try to keep this website available 24 hours a day: however, we will not be liable if for any reason this website is unavailable at any time or for any period.
Private use and non-commercial use
When visiting this website you are welcome to print hard copies of the material found on it for non-commercial teaching and educational purposes, and for your own lawful, personal, non-commercial use. All other copying, whether in electronic, hard copy or other format, is not allowed.
We allow you to access this website on the condition that you do not reproduce, transmit, publicly perform, distribute, adapt, translate, modify, bundle, merge, share or make available to any person, or create derivative works of any material located on this website, or use it for commercial purposes, without our prior written consent.
Any use of material found on this website other than in accordance with these terms is not allowed and will be in breach of these terms. If you are in breach of these terms then your permission to use this website will automatically terminate and you must immediately leave this website and destroy any downloaded or printed extracts from this website.
All rights not expressly granted in these terms are reserved to Red Kite.
Use of cookies by this site
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The tables below explains the cookies we use and why.
|
Cookie |
Type |
Expiry |
Linked Info |
Functions |
|---|---|---|---|---|
|
CFID CFTOKEN JSESSIONID |
Persist Persist Session |
2 hours 2 hours Session end |
Username |
When a user logs in, maintains Authentication state. |
|
VOPECRA |
Persist |
Never |
Anonymous |
Remembers when a user has elected to accept cookies. |
|
Cookie |
Name |
Type |
Expiry |
Functions |
|---|---|---|---|---|
|
Google Analytics |
_utma _utmb _utmc _utmz |
Persistent |
2 years 30 mins End of session 6 months |
These cookies are used to collect information about how visitors use our websites. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
|
Google Translate |
googtrans |
Session |
End of session |
Stores your chosen language (if you decide to change it from English). This means that you do not have to select your chosen language every time that you load a new page. |
|
Google Maps |
PREF NID |
Persistent |
6 months |
These cookies are used to remember Google Maps preferences. |
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.