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Grounds maintenance

We want to make sure our homes and communities are attractive and pleasant places to live in, which  is why we make an effort to keep the grounds and open spaces we own well kept.

John O'Connor logoOur partner John O’Conner Ltd provides grounds maintenance services on our behalf. They are responsible for cutting areas of communal grass and maintaining our communal shrub beds and hedges, and weeding and moss removal on communal pathways. Their grass cutting service also involves getting rid of any litter before the cut and blowing all clippings from pathways back onto the grass.

Instead of choosing a frequency for tasks to be carried out, John O’Conner will make sure that a specified standard is met at all times.

We have put together a photo book to give you an example of the standards we expect for communal areas: Grounds Maintenance Leaflet

This photobook sets out four standards: A, B, C and D, where:

  • A standard is considered very good
  • B standard is considered satisfactory
  • C standard is considered poor
  • D standard is considered totally unacceptable.

We will expect an A standard for all parts of the grounds maintenance service after every visit to an area. We will expect all grounds maintenance services to be delivered to a B standard at all times. If we inspect a site and find a C standard, we will ask John O’Conner to return within 24 hours. Any inspection that highlights a D standard will, unless not the result of a service failure by John O’Conner, result in a financial penalty for the contractor.

Fly tipping

Fly tipping is the illegal dumping of waste on land that doesn’t have a licence to receive it. It can be dangerous, pollute land and waterways and costs us, and ultimately our customers,significant amounts of money to clear away.

How can I help?

Being prosecuted for fly tipping can carry a fine as high as £50,000 and a prison sentence. Could you afford to pay this or take the risk? Ultimately, you pay for other people’s waste because your rent and service charges fund clearing it up. So here are some ways you can make sure that your waste is disposed of correctly.

  • Use your household waste and recycling bins appropriately
  • If you have excess waste, save it until your bin is emptied or dispose of it for free at a Household Waste Recycling Centre
  • Do not use the local recycling centres as a means to ‘dump’ any unwanted waste. These facilities are for recycling. Make sure that correct items are deposited into the appropriate banks and not simply left
  • If you have any rubbish taken away from your home by a tradesman, you must check they are a registered waste carrier. It is an offence to pass waste to someone who isn’t authorised to carry it and you may be liable to prosecution.

If you see fly tipping in your community, please let us know by getting in touch with us.

If you have any questions about your waste and recycling collections, please contact Wycombe District Council on 01494 421415 or visit their fly tipping page on their website.

Bulky waste disposal

Wycombe District Council offer a chargeable service for special collections of bulky waste. This can be used for bulky household items such as domestic appliances, carpets, beds and furniture. You can find more information on their website.

Partnership • Respect • Pride
Excellent services for you and your community

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Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is a charitable registered society which operates for the benefit of the community
under the Cooperative and Community Benefit Societies Act 2014. VAT registration number 123147939.