By continuing to browse our site, you are consenting to the use of cookies.

Fire

Advice and guidance on fire safety - together, we can prevent serious incidents from happening

At Red Kite, we own and manage many blocks of flats in the Wycombe District, and we would like to firmly reassure people that all possible fire safety measures are in place to protect customers and prevent the spread of fire in our homes.

Please note that we do not own any high rise tower blocks, nor do we have any of the type of external insulated cladding that was installed at Grenfell Tower.

As a landlord, our responsibilities for fire safety are outlined below, alongside the checks we have in place to make sure all our homes are safe:

If you live in a sheltered scheme:

  • In the event of a fire, we operate a ‘Safe to Stay’ policy, which you should follow and is outlined below. We have put this policy in place having undertaken extensive improvement works to ensure that it is safer for customers to remain in their homes if a fire breaks out in another part of the building. This policy has been agreed in partnership with our local Fire and Rescue Service, on the advice of independent fire advisors and following relevant fire safety guidance
  • All flats are compartmented and fitted with an individual smoke and heat detection system. We fit and maintain these smoke and heat detection systems, but it is your responsibility to report any defect or problems with these systems to us
  • Where there is a fire alarm in certain communal areas, this is tested every week – there is always an alarm where we have communal rooms such as lounges and laundry rooms. Fitting, testing and maintaining these fire alarms is our responsibility
  • We carry out annual fire risk assessments for sheltered schemes via an independent, expert fire risk assessor and we carry out any actions that are identified
  • Our staff carry out Health and Safety inspections of our sheltered blocks every month ensuring that problems which could impact on the safety of customers are dealt with swiftly

If you live in a general needs block (ie not a sheltered scheme):

  • In the event of a fire, we operate a ‘Safe to Stay’ policy which you are advised to follow - this is outlined below. We have put this policy in place having undertaken extensive improvement works to ensure that it is safer for customers to remain in their homes if a fire breaks out in another part of the building. This policy has been agreed in partnership with our local Fire and Rescue Service, on the advice of independent fire advisors and following relevant fire safety guidance
  • All flats have an individual smoke and heat detection system. We fit and maintain these smoke and heat detection systems, but it is your responsibility to report any defect or problems with these systems to us
  • There is no communal fire alarm in your block 
  • We carry out new fire risk assessments every three years for our general needs blocks, via an independent, expert fire risk assessor and we carry out any actions that are identified as a result. We also regularly review these assessments and update them following any relevant works
  • Our staff carry out Health and Safety inspections of our general needs blocks every month, making sure that problems which could impact on the safety of customers are dealt with swiftly

Other safety measures

  • We fit free carbon monoxide detectors in all homes – if we have not fitted a carbon monoxide detector in your home, please contact us on 01494 476100 and we will arrange for one to be installed 
  • We comply with all necessary legislation and Government guidance in relation to fire safety
  • We have carried out recent, extensive fire safety improvement work in our blocks, including fitting new fire doors and domestic smoke and heat alarms, as well as other construction work to improve fire safety to our blocks
  • We have clear and accessible signage in place to advise our customers of safety measures and what to do in the event of fire

The ‘Safe to Stay’ procedure is as follows:

If the alarms sound and you are in a COMMUNAL ROOM such as a lounge, communal kitchen or laundry:

• Please leave the communal area immediately via the nearest fire exit
• Close all the doors behind you

If a fire breaks out INSIDE YOUR HOME:

• Please leave your home immediately
• Close all the doors behind you
• Call the Fire and Rescue Service on 999 once you are safely outside

If you are in your home and a fire breaks out elsewhere in the building or ANOTHER HOME in your building:

You should be safe to stay in your home, however:

• Make sure your doors are shut
• Call the Fire and Rescue Service on 999

Evacuate if you are told to do so by the Fire Service, if you feel unsafe or if your home is affected by heat or smoke

What you can do to prevent fire

There are many steps that customers can also take themselves to help prevent fires and stay safe in their homes and we would like to take this opportunity to remind our customers of some of those steps:

  • Please keep all fire doors shut at all times. Good weather or convenience may tempt you to prop them open, but in the interests of fire safety, they must be closed at all times 
  • Communal areas must be kept clear of obstacles and rubbish – obstacles such as in communal stairwells or corridors can affect the fire escape routes. Even items such as a coffee table or plants can be a hazard if you are trying to escape in a smoke filled building
  • Fly-tipping, rubbish and storing belongings can also be a safety risk, especially if left near exits, in corridors, on landings or in stairwells
  • Do not store any flammable materials in communal areas or in your home – this includes flammable liquids, gasoline, LPG, gas cylinders, BBQs, bio-ethanol burners, or anything with a naked flame
  • Report any concerns or defects with fire doors so that they can be dealt with quickly. A fire door will provide a safety barrier in the event of a fire but in order to do this it must work properly, so make sure that you let us know promptly of any defect or problems such as if they do not self-close.

We are in regular contact with our customers when it comes to improvements or changes to fire safety measures where they live, and we would encourage them to contact us if they have any concerns at all regarding fire safety in the home - please call our Relationships Team on 01494 476100, or use our free webchat service online at www.redkitehousing.org.uk.

For your information, you can read our full Fire Safety Management Plan here

Partnership • Respect • Pride
Excellent services for you and your community

TwitterFacebookYouTube
Best Companies logo

Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014. VAT registration number 123147939.