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Our policies

Our policies describe exactly what we do. They are written and reviewed in consultation with our tenants and leaseholders.

All policies are ultimately approved by the Board of Red Kite Community Housing.

Policy 

Approval Date                 

Renewal Date                  

Reference

 Adaptations policy
 December 2015
 December 2016                      
 OP002
 Allocations policy
 July 2015
 July 2018  OP018
 Anti-fraud policy  January 2017  November 2018  RS001
 Anti-Social Behavior policy  January 2016  December 2018   OP024
 Asbestos Policy
 July 2016  July 2017  OP001
 Asbestos Management Plan
 July 2016  July 2017  OP001
 Data Protection Policy  May 2016  May 2018  RS002
 Decant policy
 January 2014  January 2016  OP009
 Disposal Policy  November 2016  November 2018  OP027
 Electrical safety policy
 March 2015  March 2017  OP015
 Empty Homes Policy  May 2017  May 2019  OP028
 Feedback policy
 August 2016  August 2018  OP006
 Fire Safety Management Plan  June 2017    
 Gas safety policy
 September 2014  September 2016  OP004
 Leasehold policy  February 2016  February 2018  OP022
 Major works payment policy
 July 2016
 July 2018
 OP013
 Neighbourhood management policy  October 2015  October 2017  OP020
 Priority moves policy
 May 2014  May 2018  OP010
 Repairs policy
 February 2015  February 2017  OP014
 Rechargeable works policy
 May 2015  May 2017  OP015
 Safeguarding Policy and Procedure  April 2016  April 2019  OP026
 Sheltered Transfer policy
 January 2014  January 2018  OP008
 Social media policy
 November 2014  November 2016  OP017
 Tenant service charge policy
 November 2016  November 2017  OP003
 Tenancy Policy  February 2016 February 2019  --------
 Tenancy changes policy
 May 2015  May 2017  OP019
 Water treatment and anti scalding policy
 July 2015  July 2017  OP019

Partnership • Respect • Pride
Excellent services for you and your community

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Red Kite Community Housing, Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU

Red Kite Community Housing is a charitable registered society which operates for the benefit of the community under the Cooperative and Community Benefit Societies Act 2014. VAT registration number 123147939.